This document is an electronic record in terms of the Information Technology Act, 2000, and its subsequent rules. This electronic record is computer-generated and does not require physical or digital signatures. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE. This policy describes the practices of **OSM Interiors and Architecture**, under the brand **Decor Trenz**, located at 1st Floor, M No. 733, Atisha Residency, Green Hills Road KPHB Phase 15, Kukatpally, Hyderabad, Telangana, 500072, in connection to its website www.decortrenz.com (“Website”).

1. Consent

1.1 By using our Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy.

1.2 Personal data will be retained as required for the purposes of OSM Interiors and Architecture or as mandated by law. Non-personal details are preserved indefinitely.

2. Information Collection and Uses

2.1 The information like Name, Email ID, Shipping and Billing Address, Phone Number is collected directly from Users of the Website. This information helps in identification, delivery of goods, and for security and fraud prevention.

2.2 Payment details are handled via third-party gateways. We only get notified about the mode of payment and the bank utilized.

2.3 We automatically collect data like IP addresses and location when you visit our Website. This information aids in analyzing location-based aggregate data and website traffic.

2.4 We store records of all customer communications for quality assurance and fraud prevention.

2.5 Customer feedback and reviews might be shared on our social media channels.

3. Access to Data

3.1 OSM Interiors and Architecture takes significant steps to prevent unauthorized access to the data and ensures its safe handling.

4. Security

4.1 We do not share user data with third parties for profit. However, certain personal data might be shared with third-party services to improve our offerings.

4.2 Users have the option to opt-out of promotional communications. Please email us at support@decortrenz.com for such requests.

4.3 Our website uses cookies to enhance user experience. If you prefer not to share this data, please adjust your browser settings accordingly.

5. Review and Updates

5.1 We regularly review our Privacy Policy. We recommend users to frequently check this policy to stay updated.

5.2 We may modify this Privacy Policy anytime. Significant changes will be highlighted on the Website.

6. Opt-Out Rights

6.1 If you wish to opt out of certain data usage or wish to retract your consent, please contact us at support@decortrenz.com.

7. Data Accuracy

7.1 We strive to maintain accurate customer data. If any information is incorrect, please notify us, and we will make the necessary corrections.

8. Force Majeure

8.1 OSM Interiors and Architecture is not responsible for any loss, damage, or misuse of your personal data caused by events beyond our control.

9. Grievance Officer

9.1 For any concerns or grievances, contact:
Name: Salman
Contact Details: support@decortrenz.com
Designation:CEO

10. Governing Law and Jurisdiction

10.1 This Privacy Policy abides by Indian laws. For legal matters, courts in Hyderabad, Telangana, India, will have exclusive jurisdiction.